аренда машин в Ташкенте

Frequently Asked Questions

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The car can be booked ONLINE on our website, by e-mail info@hertz.com.uz, by phone +998 33 084 0808 or directly at one of our offices: 1) Head Office: Address: Turkiston street 4/2 , Tashkent , Uzbekistan 2) Branch: Tashkent International Airport

To rent a car you need a valid passport, a driving license and a bank card. Drivers information must be written in Latin letters.

The minimum age of the driver is 21 years and has a driving experience of at least two years.

PAYMENT is possible with credit / debit cards ( VISA, Eurocard / Mastercard), cash, and also by Bank Transfer. DEPOSIT is accepted by VISA card, Eurocard / Mastercard.

We offer two types of insurance packages for your choice: 1 Standard Insurance which covers CDW, TP, WL. In this case a customer is financially responsible for maximum 500 USD for any kind of damages. (Provided that the terms of the contract are not violated.) 2. A package of full insurance - buying which, the client protects himself from any financial responsibility. (Provided that the terms of the contract are not violated.)

Despite the fact that in the booking the customer specifies the group of the car, but not on a car model, we always try to take into consideration the preferences.

No, there are no logos or advertising signs on the cars.

There are several ways to change the reservation. With the help of our website www.hertz.com.uz MODIFY/EDIT filed and do the changes. Or by contacting directly with our employees through e-mail or phone.

Hertz Uzbekistan offers unlimited mileage.

Hertz Uzbekistan provides driver services, local transfers from / to the airport or another region , possibility of drop off or pick up in Bukhara , Samarkand and long-term car rental, as well as operational leasing.

Additional services can be ordered when making a reservation on our website, by email, by phone or directly at our offices.

After the baggage claim and the exit from the airport an employee of Hertz will be waiting for You with a sign with your name.

At Tashkent International Airport we are doing 24/7 service. In the airport of Kutaisi and Batumi we provide "MEET-GREET" service and in the arrival hall will meet our employee with your name on the plate.

If you indicated the flight number when booking a car, our employee will be warned about the delay and will meet you on arrival.

To travel abroad, you need to notify the company employee and get a written permission to leave.

In the event of an accident, you must stop the car to call the police, Hertz employees and notify the insurance company. All necessary contacts will be presented to you at the time of issue of the car.

In the event of a car malfunction, please contact our technical team for further instructions.

Such an option is provided, however for this service there is an additional fee may be charged depending on the car and the place of return.

When returning the car must be clean and with the initial level of fuel in the tank.

The cost of each additional hour of rent is 25 USD. If the delay in the return of the car exceeds 3 hours, the penalty will be the amount of one rental day.

This transaction depends on the bank (but not on Hertz Uzbekistan}. Automatically, the deposit will be unlocked after 30 calendar days, because at this time we receive notifications about CCTV fines for traffic violations.

In case of any questions, you are able to write to e-mail info@hertz.com.uz or call the number: +998 33 084 0808